# Support Although we tested everything a hundred times and created Zero One to be as straightforward as possible, we know that issues are possible, if you accidentally delete something or something similar. Make sure your server meets the Kirby requirements . Especially check if URL rewriting is turned on. If you get in some trouble with theme setup, don't hesitate to contact us at {% hint style="warning" %} We mostly answer in a few hours, a maximum of 12-24 hours from receiving your email. But, if there are more than 48 hours and you didn't get an email from us, something went wrong. We didn't get your email, or you didn't get ours. Then please get in touch with us through our social networks, in the Zero One demo footer you have links to them. {% endhint %} ### What does free theme support cover? Free theme support covers bug fixes and helps with theme settings. We can also help you with some minor modifications and guide you in the right direction on how to do it yourself. If you’d like to add new features or change how the theme works, that would fall outside the scope of regular theme support. #### Resources you can turn to for larger and more complex modifications: * Official Kirby Guide: * Kirby Cookbook with examples and tutorials: * Kirby Casts - video tutorials: * Kirby Reference - everything is there: * And of course, the fantastic Kirby community: Check out also [Kirby Plugins](https://getkirby.com/plugins), there are many fantastic plugins that can save you development time. But, keep in mind, that those are mostly free plugins, consider donating the author if his/her plugin helps you. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://www.one.thezero.club/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.